![]() The casino and environment is great, but seriously need to work on customer service for both machine and drinks, as every time I press service light it takes over 30min to get any kind of help. Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area. If I m spending 100s at the slot the least this casino can do is provide faster service, before you guys use to have servers with carts walking around, but it seems you guys got stingy and stop doing that, alll the other casinos serve there customers much faster and friendlier, the staff here always seems to expect a tip, but sorry 45 min to get a beer is a little to long, and by than I’ve lost almost all my money. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor skating rink. Every time I go when I am spending hundreds at a slot machine I wait over 1 hr for any kind of drink or beverages, it ridiculous you figure a casino this big would have more servers, especially on the weekends, but they don’t. Reservations can be made by visiting The Buffet at Viejas on Yelp and clicking Make a Reservation. I would possibly give this casino a 4 or 5 star if it wasn’t for the poor customer service. 3am3pm Dinner Menu 3pm3am Our Menu Breakfast & Lunch Dinner Menu From eggs to burgers to steak, all your faves 24-hours a day. The new Asian place not so good as I have been served raw rice several different times eating there. Casino is nice, bathrooms are clean, food is decent. ![]()
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